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The Standard Letter of Agency Document

A Letter of Agency (LOA) must be completed by the end-user and supplied to Level 3 upon request. The LOA must contain the name and current service address of the end-user and the numbers that will be ported to Level 3 from the end-user’s current carrier. The LOA used must comply with FCC regulations and must be dated and signed by the end-user or a person who has the authority to act as a legal agent.

Dear Customer,

Thank you for choosing Level 3 Communications, LLC, (“Level 3”) as your network carrier. As you are aware, you may continue to use your existing telephone number with Level 3. In order to transition your current telephone number to the Level 3 network, Level 3 must work with your previous service provider to ensure that your service is uninterrupted, and where applicable, to ensure that your number is transferred.
Your prior service provider requires this letter as proof that you have explicitly authorized and requested that your service and current telephone number be transferred to another service provider. By filling in all the information requested below and signing and dating this letter, you provide us with the authorization to initiate the process of transferring your service and telephone number to Level 3. You will then be able to use your old number with the Level 3 network.
Please ensure the following information is completed accurately to prevent possible delays.

Customer Identification

Number to port

Telephone NumberBill-to Number (BTN)

If you wish to select Level 3 as your new service provider for the telephone number listed on this form, you will need to confirm the following, as applicable:

If you want to receive service on the Level 3 network, you will need to select Level 3 in ALL THREE (3) spaces above. You may not have more than one carrier for each TYPE of service above.